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Postage & Delivery

POSTED INVITATION ORDERS

All packages are sent by Registered Post in-which will require a signature upon pick up to ensure it arrives in safe hands. Postage & handling prices are based on up to 500g per package, by registered post. Larger orders (eg 50+ invitations) will incur additional cost. Please contact me prior to purchase for pricing.

Delivery times for metro areas is 2-6 business days depending on your local postal service. Please refer to Aus Post website for more details.

POSTED CAKE TOPPERS ORDERS

FLAT RATE POSTAGE $12.50, Australia Wide

Turnaround 10-14 working days, subject change in peak seasons. Please contact FIRST for rush orders to be processed by 7 working days are at an additional fee of $12.00 plus express post $5 charge.

PLEASE NOTE

Unexpected postage delays can happen, which are out of my control. Ordering in peak seasons, such as Christmas, may also result in postage delays.

Farfalla Creations does NOT take responsibility for any items damaged, lost or delayed in transit. I ensure to packaged orders are carefully wrapped, sealed and clearly labelled with your address provided. Please understand that it is beyond my control once it is handled by any postal or delivery service. If your package has been lost in the post, please contact Aus Post or delivery service directly with your tracking number.

If you are in any way not happy with your delivery, please contact Farfalla Creations after 2 weeks of the postage notification. I will try my best to us both working out a solution.

 

INTERNATIONAL ORDERS

Unfortunately, at this stage, Farfalla Creations only accepts orders within Australia.